01-01-2020 8:20
I'm trying to buy a Sky Sports pass for today, and the option to Buy Now doesn't appear. Please help!
01-01-2020 9:33
Hi @Anonymous User
Out of curiosity are you trying to buy either a day, week or month sports pass (not mobile sports pass).
if so, when you go to My Account > Passes & Vouchers whilst signed in on here, do you have an existing day, week or month sports pass activated.
Or a saved one day or one week sports pass already waiting to go on your account, where this will prevent you from buying a further sports pass (apart from the mobile pass).
if you was interested in the Christmas discounted pass offer then i am not sure if these are still available to buy because they was supposed to finish last night (even though the Christmas offers are still showing on their website).
01-01-2020 10:26
01-01-2020 10:29
Hi @Anonymous User
With your television are you using a Youview box with the NowTV App on it ?
If so the Youview box doesn't currently support the NowTV sports pass (only movies) 😠.
01-01-2020 10:33
01-01-2020 10:36
Hi @Anonymous User
If you are referring to a Virgin Media TV box, then you won't be able to use your NowTV Sports Pass on it.
Have a read of this guide article on ways to watch NowTV.
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv