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I WANT TO CANCEL MY ORDER

Hello i want to cancel my purchase of the now tv stick i would like a refund and now tv havent dispatched the now tv stick yet anyway, i only got it for disney + n now apparently its not available on the now tv stick

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Scholar

Re: I WANT TO CANCEL MY ORDER

This is a customer to customer forum 

you will need to contact now tv themselves 

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Legend 5
Legend 5

Re: I WANT TO CANCEL MY ORDER

Hi @laurenf99 

 

The Disney Plus App is coming sometime soon in the Spring this year according to NowTV if you can wait and use your Stick a little longer without the App.

 

Otherwise go to the Disney + UK website for which devices listed that is currently supported from launch of their App.

 

I would normally say get in touch with Live Chat about cancelling the shipment and getting a refund but due to the Coronavirus Crisis live chat is closed.

 

The only thing you could try is contacting NowTV by other methods from this link page below.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

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