24-08-2015 21:24
Solved! Go to Solution.
25-08-2015 9:09
@Anonymous User if your account shows that you will pay £6.99 in a months time you didn't enter the code. Get the laptop out, and head to My Account. On this page is an Apply Voucher link, click that and enter the code, your 3 months should then start once the pound offer ends.
25-08-2015 8:46
25-08-2015 9:09
@Anonymous User if your account shows that you will pay £6.99 in a months time you didn't enter the code. Get the laptop out, and head to My Account. On this page is an Apply Voucher link, click that and enter the code, your 3 months should then start once the pound offer ends.
03-07-2017 11:28
I bought a now tv box from Asda and it says there is a 3 month entertainment pass included. I have put the code in and it seems to be only for one month. How do I get the other 2 months? Thanks
03-07-2017 13:15
@Anonymous User
A quick question, when you checked the duration of the entertainment pass did you use a moble device using the nowtv app ?
Have you tried going to the nowtv website homepage with your internet browser and click on My Account > My Passes and click on the down arrow below the entertainment cancel button where it should say something like you are on an offer where it gives an offer commencement date and next due payment date.
03-07-2017 14:44
03-07-2017 14:49
Hi @Anonymous User,
Have you tried applying the voucher again? As @schnapps has already mentioned, in order to confirm the actual duration of multiple month passes, here's what you need to do: -
What dates do you see?
Cheers
04-07-2017 15:50
03-07-2017 14:53
@Anonymous User
When you go to My Account > My Passes next to the entertainment pass on the left hand side is the a "apply voucher button" in green writing still there ?
If so, try applying your voucher code again.
Also i am assuming you tried applying your voucher code to the same username and haven't used a second username for the voucher?