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Anonymous User
Not applicable

How to contact Now TV

Hi,

 

I have just discovered the Now TV have been billing me £8.99 every month for an Entertainment monthly pass.

 

As far as I can tell, this started in July last year.

 

I never signed up for this pass, nor have I ever used it.

 

I wish to contact them for a refund, but the live chat on the site does not work and no phone number or email address is provided.

 

Does anyone know an email address which is monitored, or a phone number, where I can get in touch with them?

 

Thanks,

 

SteveW.

1 ACCEPTED SOLUTION
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@Anonymous User found this for you https://account.nowtv.com/payments/query/incorrect-charge
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.

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3 REPLIES 3
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Hi @Anonymous User Now appear to have changed their set up @Karl-F can point SteveW in the right direction.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
4268
Legend 5
Legend 5
@Anonymous User found this for you https://account.nowtv.com/payments/query/incorrect-charge
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable

This takes 48 hours. I want to watch football this afternoon? Just a robot