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Anonymous User
Not applicable

How to change my security question?

I have an iPad and iPhone if that helps. 

I would love to change my security questions. 

Thanks 

4 REPLIES 4
Tony-D
NOW Team Member
NOW Team Member


@Anonymous User wrote:

I have an iPad and iPhone if that helps. 

I would love to change my security questions. 

Thanks 


Are you talking about your NOW TV Account or your Apple device @Anonymous User ? Thank you 🙂

Anonymous User
Not applicable

No I’m not. I’m talking about when you forgot your password and you can change it by either your email or security questions. 

The security questions is what I want to change and I don’t know how

Tony-D
NOW Team Member
NOW Team Member

@Anonymous User wrote:

No I’m not. I’m talking about when you forgot your password and you can change it by either your email or security questions. 

The security questions is what I want to change and I don’t know how


Hmm, your right. I'm looking for that option myself but it seems the way to go about this is by visiting our Live Chat team as seen in this article here @Anonymous User https://help.nowtv.com/article/change-or-update-personal-details

 

Let me know if you get it sorted. If not, i'll have a look around and see if we can do it here.

Anonymous User
Not applicable

I have the same issue - I have tried the on line help but they obviously work from a script and wont deviate from it.