09-04-2020 10:11
I'm guessing the answer to this is that we can't do anything right now because NowTV live chat is not open? Or I hang on the phone for hours - are the phone calls to Now free?
Many thanks
09-04-2020 10:56 - edited 09-04-2020 10:58
Hi @Anonymous User
Have a read of this below which may help to some degree in the short term until the end of April if you are not a heavy phone call user to UK mobile numbers during the week.
https://help.nowtv.com/article/how-much-do-calls-cost
Then if NowTV get back on top of things with staff levels or reducing their back log of customers problems then maybe get in touch with them at the end of the month to get your phone plan changed to Anytime Calls.