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Pat
Advocate

How to cancel?

Hope someone can help.  I signed up for the £21 a month sports membership but now want to cancel.  Can someone please advise me how to do that.  I've seen online instructions but haven't been able to apply those.

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Pat 

Check out this link.
https://help.nowtv.com/article/how-do-i-cancel-now

FYI that I do not work for NOW, just a NOW customer trying to help
Clarke
Newbie

Good Luck with that, there is no one to ask and cancelling does not appear to be an option.  Robbery

 

gavs82008
Legend 5
Legend 5

@Clarke 

If you don't have the option, then there are two things it can be

  1. You took the membership(s) out through the app, so it's managed through the app store
  2. Another account is linked to the payment method and is being charged
FYI that I do not work for NOW, just a NOW customer trying to help