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Chicka
Advocate

How to cancel now tv app

Ho

w to cancel now tv app 

How to cancel now tv app 

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Chicka 

This information is super easy to find on the help pages. 
https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

The main thing is if you took it through the website, it is managed there. Otherwise it's handled by the App Store. of your device. 

FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@gavs82008 

Wrong link?

@Chicka 

Thing is, what do you mean? I presume you are talking about streaming, not broadband, but you can’t ‘cancel an app’. You can delete them, usually but not always, off the devices they are on, but I don’t think you mean that either.

Maybe you mean ‘cancel a Membership?’ e.g. Entertainment, Cinema, Sports?

You can do that if you have bought such direct from Now, by going to your avatar, top right on this page, selecting Manage Now Account, and then selecting Now Membership. And then going through the Cancel process for each one you have.

Though if you bought via a third party, you have to cancel via that third party.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
gavs82008
Legend 5
Legend 5

@RoyB 

Think I needed a longer break from here!! 🤣

@Chicka 

Sorry the correct link is this!
https://help.nowtv.com/article/how-do-i-cancel-now

FYI that I do not work for NOW, just a NOW customer trying to help