Hi, I cancelled my membership for entertainment ages ago but it's still taking money out from my account. When I go to the manage account and check active membership it's only show the old membership and saying that click to restart your membership. How can I cancel and to contact with someone for the money back?
Sounds like you have another account with the same payment information. See this link to find it.
To speak with staff you need live chat. Which is accessed by clicking the ‘How to get in touch’ drop down when signed in.