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Anonymous User
Not applicable

How much does it cost to call 0330 numbers?

How much does it cost to call 0330 numbers? I can't find an answer anywhere online because NOW TV have changed their name to NOW for some ridiculous reason. Searching for the word now the is ridiculous ans seems to be deliberately obfuscating.

12 REPLIES 12
gavs82008
Legend 5
Legend 5

@Anonymous User 

Call the broadband team to confirm. Number in my signature below.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

I don't really want to call the broadband team which is why I have posted here.

redchiz1
Champion 2

Calls to numbers beginning 01, 02 and 03 are charged at standard UK rates. I am surprised you didn't find this in the Help centre.

https://help.nowtv.com/article/how-much-do-calls-cost

 

Anonymous User
Not applicable

That link does not display any charges. I found this which states that 0330 numbers are not free https://business.clickdo.co.uk/0330-numbers/#:~:text=No%2C%200330%20numbers%20are%20not,call%20any%2....

redchiz1
Champion 2

No 03 calls are free. That wasn't your question? 

Anonymous User
Not applicable

Hence why I am asking about the cost.

redchiz1
Champion 2

Sorry, we are going round in circles here. Call costs are in the link I posted earlier, 03 numbers are charged at 20p a minute unless otherwise included in a calls package. Or are you thinking specifically of calls to a NOW broadband helpline as a NOW customer?

Anonymous User
Not applicable

The text is way too small to read. There's too much information and it doesn't seem to be in any kind of order. I can not find it.

 

How do I find out if I have call package and what call package is it included in?

redchiz1
Champion 2

In your account.