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Bloke33
Scholar

How much does it cost to call 0330 numbers?

How much does it cost to call 0330 numbers? I can't find an answer anywhere online because NOW TV have changed their name to NOW for some ridiculous reason. Searching for the word now the is ridiculous ans seems to be deliberately obfuscating.

12 Replies
gavs82008
Legend 5
Legend 5

@Bloke33 

Call the broadband team to confirm. Number in my signature below.

FYI that I do not work for NOW, just a NOW customer trying to help
Bloke33
Scholar

I don't really want to call the broadband team which is why I have posted here.

redchiz1
Elite

Calls to numbers beginning 01, 02 and 03 are charged at standard UK rates. I am surprised you didn't find this in the Help centre.

https://help.nowtv.com/article/how-much-do-calls-cost

 

Bloke33
Scholar

That link does not display any charges. I found this which states that 0330 numbers are not free https://business.clickdo.co.uk/0330-numbers/#:~:text=No%2C%200330%20numbers%20are%20not,call%20any%2....

redchiz1
Elite

No 03 calls are free. That wasn't your question? 

Bloke33
Scholar

Hence why I am asking about the cost.

redchiz1
Elite

Sorry, we are going round in circles here. Call costs are in the link I posted earlier, 03 numbers are charged at 20p a minute unless otherwise included in a calls package. Or are you thinking specifically of calls to a NOW broadband helpline as a NOW customer?

Bloke33
Scholar

The text is way too small to read. There's too much information and it doesn't seem to be in any kind of order. I can not find it.

 

How do I find out if I have call package and what call package is it included in?

redchiz1
Elite

In your account.

Bloke33
Scholar

Anytime calls... is that what you mean?

redchiz1
Elite

Well if you have Anytime Calls in your package then that includes 03 numbers. Have we got there?

Bloke33
Scholar

If 0330 is the same as 03 then I guess so.  I don't know why this information is not easily available. In my opinion there should be a tab stating call costs.