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Legend 5
Legend 5

Re: How do u get to speak to someone from now tv

@Marti12 

You will find the freefrom broadband number on the link below. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

Advocate

Re: How do u get to speak to someone from now tv

I really need to talk to someone as I cannot fix the issue via the bot. The phone number is not under My Account. I cannot find it anywhere. 

Thanks in advance

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Mentor

Re: How do u get to speak to someone from now tv

Good luck with this! No numbers seem able to deal with tv, the Chat Online people never answer.  Apparently there are no current issues with service being down on Tv so the broadband guy I just spoke to on 03300 412 462 couldn't help me. It seems as if no-one cares when we need to contact them over a problem. But I still have a blank screen since yesterday and no connection for tv programmes.

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Legend 5
Legend 5

Re: How do u get to speak to someone from now tv

@Gary1 

Did you read the post I commented? That post specifically states you will find the broadband free from number. 

 

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Advocate

Re: How do u get to speak to someone from now tv

I have just purchased a now TV stick ...there is a cide shown to enter in my mobile..each time I enter the code it says,there has been a problem..what is wrong ?

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Champion 3

Re: How do u get to speak to someone from now tv

@Sunflowers10 

 

Hey SF10

 

You'd be better off emailing the following:

Now TV Customer Services Email.jpg

 

UK Bob

 

 

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Advocate

Re: How do u get to speak to someone from now tv

There is no number there.

Chat is unavailable. I've clicked refresh 100 times. Rubbish.

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Newbie

Re: How do u get to speak to someone from now tv

I have received my new Now TV Stick as the previous one expired. I am trying to set up the new one but it is not accepting the code when I put it in my phone 

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Legend 5
Legend 5

Re: How do u get to speak to someone from now tv

Hi @Ant40ny1 

 

I am assuming you are coming from the old white NowTV box ?

 

See if anything in my post on this similar linked thread below helps.

 

https://community.nowtv.com/t5/NOW-TV-Smart-Box/Setting-up-now-tv-box/m-p/547549#M8137 

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Newbie

Re: How do u get to speak to someone from now tv

Hi, I tried watching nowtv and there are to many people logged into my account that I don’t know about. I have have just payed £11.99 for it and can’t watch it.

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