I am, as I speak, hanging on for tech support where I work, because while Outlook works off the VPN, it doesn’t work when I am on the VPN. So yes, I know that things go wrong. And that it doesn’t make us numpties.
I could probably fix it myself - I’ve already given them all the diagnostic information I can get - except that this laptop is so locked down with Policies that I can’t touch anything useful.
The irony of locking down the £500 laptop of the system administrator with root capability on some Unix computers handling millions of £-worth of transactions a month is apparently lost on them 😛
And yes, I know a little about browsers 😊
What I don’t know about is why the NowTV Live Chat is so picky about them.
But it is, so much so that the paragraph I quoted you is from my boilerplate collection; and you will get much the same answer from any of my other Community Contributor colleagues.
No-one is accusing you of having an old or badly configured browser; it’s just that from experience we know that it is better to use a browser that comes plain vanilla, as installed, if you want to get through.
As for the expertise available in here, best not to underestimate it; though if you must do that, you would be better off going on NowTV’s tWitter feed, or emailing them using the contact details you have been given.
And what you saw was a unicorn, and that is indeed imaginary, but the page with it on, where broken links go, is real.
Did you actually try the advice I gave you, in italics, or did you just take umbrage at it? I would suggest that you go back, read it carefully and objectively, and try it out.
I can’t guarantee it will work - I can’t guarantee that anything anyone can try will work - but it has worked for many, many people in the past. You can read reports of this all over the Community.
You talk about the importance of constructive help, and I agree with you; but it’s a two-way street. If I went off at the people handling my VPN problem like you are going off here, how far do you think I would get? Not because they would take offence necessarily, though they would certainly be entitled to, but because I would be so busy mouthing off at them that I wouldn’t be able to help them help me by qualifying my problem in as much detail as I could for them.
And again, as above, just having a problem doesn’t make you a numpty. But not accepting a tried and trusted strategy of how best to proceed, when it is offered to you......
(As we used to say on Usenet)
I just wanted to say that I've really enjoyed looking at all the films on now during lock down, but I'm noticing that theres a lot of action films, which when you look at whats trending isn't in there. Would love to see more varied stuff.... would love to see the english patient. I'm sure it would be popular