How do i get a refund

[Anonymous User]

I bought the Now Tv pass just now and it was a mistake and they've already taken the money how do i get a refund if i dont want the pass??

[Anonymous User · Accepted solution]

You can email or contact by live chat. They will sort this for you.

[Anonymous User]

Be great if the email or live chat link would work at the contact us at the bottom of the link instead of going around in circles yet again and again oh and again , does any 1 on here have a direct link please

[Anonymous User]

@Anonymous User as per the "How to contact us" guide, you need to search for your issue (which isn't how to contact them). For example a search for Refund brings back 6 potential answers, all of which have a blue Contact Us button at the end if they didn't help.

[Anonymous User]

where do i find the contact details, i just keep going round in circles

[SeeMoreDigital]

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@Anonymous User wrote:

where do i find the contact details, i just keep going round in circles

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Hi @Anonymous User,

Click on the following: How To Contact NOW TV link.

Cheers

[Anonymous User]

I kinda need it today

[Anonymous User]

Hi my name is katrina williams, can i have my three payment refund back into my bank account today please, because i dont use now tv and i cant get it up on my tv either

[Andy]

@Anonymous User Welcome to the forum. Probably best if you pop onto live chat, explain what's happened and hopefully they will sort it for you. To get to live chat, go to the following help page and choose the live chat option.


https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

[Anonymous User]

I was just on my now tv looking at sports and for some reason it’s paid for a days subscription but I didn’t want this to happen?