How do I change the date of my direct debit?

[Anonymous User]

Hi all, does anyone know how I change the date my direct debit is taken?

I have 3 passes and they all come out at various times of the month and ideally I'd like them all to come out my account on the 1st of each month.

Thanks in advance for your help!

[gavs82008]

@Anonymous User 

You really have two options

1. Cancel the memberships, let them run out and then take them out all on the same day
2. Head onto Live chat and speak to NOW staff to see what can be done

For Live chat, just make sure to click "chat online".

https://help.nowtv.com/article/how-to-submit-a-complaint

[RoyB]

@Anonymous User @gavs82008 

Even if you manage to synchronise the renewal dates, you won’t achieve your aim entirely as Now only take one payment a day, so they would come out on the first three business days of the month.