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Anonymous User
Not applicable

‎15-03-2016 15:37

How do I cancel my NOW TV subscription?

Hi,

Can anyone please tell me how I go about cancelling my subscription? I have looked on the website but I can't see how to actually cancel it, or how to get the chat up with an advisor?

Thanks in advance,

Janet

72 REPLIES 72
RoyB
Legend

‎17-08-2023 22:23

@Cin 

Did you look at the date on the post you replied to? 😛

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Cin
Observer

‎18-08-2023 8:48

In response to RoyB's comment
Yes I did! I thought a recent answer might be helpful for anyone looking now.
0
gavs82008
Legend 5
Legend 5

‎18-08-2023 8:54

In response to Cin's comment

@Cin 

There is a help page dedicated for cancelling TV memberships. Be it through the website or the app itself. 

https://help.nowtv.com/article/how-do-i-cancel-now

FYI that I do not work for NOW, just a NOW customer trying to help