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Observer

Re: How do I cancel my NOW TV subscription?


@JanetA1 wrote:

Hi,

Can anyone please tell me how I go about cancelling my subscription? I have looked on the website but I can't see how to actually cancel it, or how to get the chat up with an advisor?

Thanks in advance,

Janet


Same question?

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Advocate

Re: How do I cancel my NOW TV subscription?

HI IT'S MARK JUST GO TO NOW TV WEB SITE AND LOOK FOR THE MAN AT THE TOP
RIGHT CORNER AND FOOLW THE INSTRUCTIONS OK
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Newbie

Re: How do I cancel my NOW TV subscription?

I want to cancel my  nowtv because I don't use it

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Legend 5
Legend 5

Re: How do I cancel my NOW TV subscription?

@anguscluer 

 

My Account/Passes & Vouchers, take the Cancel option on each in turn, and jump through NowTV’s hoops until the Cancel is done. About four steps on each, and keep plugging at it.

 

If there is one or more you can’t cancel, that is because a NowTV is taking the money right now, so come back tomorrow and cancel, and then go on Live Chat and get it refunded.


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Advocate

Re: How do I cancel my NOW TV subscription?

I like to cancel my subscription
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Legend 5
Legend 5

Re: How do I cancel my NOW TV subscription?

@astrit 

 

https://community.nowtv.com/t5/Account-Billing/How-do-I-cancel-my-NOW-TV-subscription/m-p/501023/hig...


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Re: How do I cancel my NOW TV subscription?

can any one please help me,i want to cancel my subscription,i have done what it has told me to do and still not any were,just keep going round in circle its frustrating HOW DO I CANCEL IT 

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Legend 5
Legend 5

Re: How do I cancel my NOW TV subscription?

@Bailey44Snape 

 

Hard to know what the issue is; you go to My Account/Passes & Vouchers, and then in turn press each button marked Cancel Pass, and follow the instructions, until all your Passes are Cancelled.

 

Can you post screenshots of the starting position of your My Account/Passes & Vouchers page, and of the point at which you get stuck?


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Newbie

Re: How do I cancel my NOW TV subscription?

I had the same issue going around in a loop - this was using chrome. I proceeded to use Safari (as a Mac user) maybe try Internet Explorer if you are a PC user.

wasted far too much time too.

safari gave me the obvious options implied in the instructions on the website

 

Re: How do I cancel my NOW TV subscription?

I agree, i cancelled my pass weeks ago and they're still taking money from my account, there is no way to cancel subscription, so taking money under false pretenses.. Its an utter disgrace.

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