How do I cancel my NOW TV subscription?

[Anonymous User]

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@Anonymous User wrote:

Hi,

Can anyone please tell me how I go about cancelling my subscription? I have looked on the website but I can't see how to actually cancel it, or how to get the chat up with an advisor?

Thanks in advance,

Janet

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Same question?

[Anonymous User]

HI IT'S MARK JUST GO TO NOW TV WEB SITE AND LOOK FOR THE MAN AT THE TOP
RIGHT CORNER AND FOOLW THE INSTRUCTIONS OK

[Anonymous User]

I want to cancel my  nowtv because I don't use it

[RoyB]

@Anonymous User 

My Account/Passes & Vouchers, take the Cancel option on each in turn, and jump through NowTV’s hoops until the Cancel is done. About four steps on each, and keep plugging at it.

If there is one or more you can’t cancel, that is because a NowTV is taking the money right now, so come back tomorrow and cancel, and then go on Live Chat and get it refunded.

[Anonymous User]

I like to cancel my subscription

[RoyB]

@Anonymous User 

https://community.nowtv.com/t5/Account-Billing/How-do-I-cancel-my-NOW-TV-subscription/m-p/501023/highlight/true#M9030

[Anonymous User]

can any one please help me,i want to cancel my subscription,i have done what it has told me to do and still not any were,just keep going round in circle its frustrating HOW DO I CANCEL IT 

[RoyB]

@Anonymous User 

Hard to know what the issue is; you go to My Account/Passes & Vouchers, and then in turn press each button marked Cancel Pass, and follow the instructions, until all your Passes are Cancelled.

Can you post screenshots of the starting position of your My Account/Passes & Vouchers page, and of the point at which you get stuck?

[Anonymous User]

I had the same issue going around in a loop - this was using chrome. I proceeded to use Safari (as a Mac user) maybe try Internet Explorer if you are a PC user.

wasted far too much time too.

safari gave me the obvious options implied in the instructions on the website

[Anonymous User]

I agree, i cancelled my pass weeks ago and they're still taking money from my account, there is no way to cancel subscription, so taking money under false pretenses.. Its an utter disgrace.