@Anonymous User wrote:
IT'S SPIEL JUST CANEL YOUR STANDIG ORDER AT THE BANK. RING THEM AND ASK TO CANEL YOUR NOW TV PASS
Hi all
actually, this is incorrect. Very incorrect. When you start a NowTV pass something called a continuous payment authorisation is placed against your credit/debit card for a particular pass type. And this authorisation is cancelled/revoked the when you cancel your passes
At no point do you actually set up a standing order. A standing order never involves your credit/debit card standing order would always be set up by your bank over the phone or through online banking. A standing order is a continuous payment (usually on a monthly basis) from one account to another
to cancel a NowTV pass, you must follow the link at the bottom of this post and press cancel next to the pass you wish to cancel it should be noted that each pass type needs to be cancelled separately. Note that counselling passes must be done from the NowTV website directly passes cannot be cancelled through any NowTV apps.
When you press cancel follow the dialogues on screen when you've finished you should receive an email from NowTV confirming that the pass in question has been cancelled . You'll be able to continue watching the pass in question until the end of the current billing period as each payment for a pass gives you 30 days access unless it's a sports day or sports week pass
https://account.nowtv.com/passes
I do not work for Now . I am simply a Now customer trying to help I am a
Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
