How can I make a complaint?

[Anonymous User]

I am furious I have not used this account since February and have cancelled it months ago yet still being charged £10 per month. How do I speak to an actual human so I can get my money back this is ridiculous

[gavs82008]

@Anonymous User 

Did you get a cancellation email?

Have a look at this thread for ways to sort it out.

https://community.nowtv.com/t5/Account-Billing/Unauthorised-subscription/m-p/585860#M19769