How can I close my account and remove my details? I don't want my details to be stored after trial

[Anonymous User]

Hi,

How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.

Thanks

[Anonymous User]

I'm having trouble deleting my account could u help please 

[4268]

@Anonymous User  please see advice in above post.

[Anonymous User]

I want to delete my email address, credit card etc.
If nowtv doesn't have a way for me to delete completely my personal info can I sue the company?
Regards

[SeeMoreDigital]

Hi @Anonymous User,

Given that you have an 'account' related issue (which is subject to the Data Protection Act), you will need to contact a NOW TV representative either via 'Email' or preferably via the forums 'Live Chat' facility and explain your requirements to them. All methods of contacting NOW TV can be found here: How To Contact NOW TV.

That being said, the easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

• Click on the following: How To Contact NOW TV link.
• Click on the blue 'Start Live Chat' button on the left of the web page.
• A new 'What can we help you with today?' pop-up window should open up.
• Click on the 'Request Chat' button.

Ultimately, it is the responsibility of the NOW TV subscriber to manage their NOW TV account!

Cheers

[Anonymous User]

Hey now tv how do i completely delete my now tv account for good as don't use them no more iv cancel my auto renewal but wanted to completely delete them

[SeeMoreDigital]

Hi and welcome to the forum @Anonymous User,

Given that you have an 'account' related issue (which is subject to the Data Protection Act), you will need to contact a NOW TV representative either via 'Email' or preferably via the forums 'Live Chat' facility and explain your requirements to them.

The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

• Click on the following: How To Contact NOW TV link.
• Click on the blue 'Start Live Chat' button on the left of the web page.
• A new 'What can we help you with today?' pop-up window should open up.
• Click on the 'Request Chat' button.

Cheers

[Anonymous User]

Hi @Anonymous User

THanks for popping by 🙂 

I believe you've since been in touch with us via live chat.

If you need any further help please don't hesitate to get back in touch!

Thanks

Rob
NOW TV Team

[Anonymous User]

I want to delete my account completely but can't find the option to do so.

[4268]

Hi @Anonymous User  if you pop onto chat they should be able to sort you out:  please contact Now chat via this link

Contact Us...

they are open 8 - midnight

[Anonymous User]

i wish to cancel my details and account