20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
02-03-2016 11:45
Hi @Anonymous User,
Thanks for posting.
We should be able to get that done for you. I'll drop you an email shortly.
Thanks
Simon
NOW TV Team
29-11-2018 20:25
I need to cancel my account how do I do this when I have no passes?
06-10-2014 22:35
IM really upset i cannot cancel or delete my details my accounts is being used without my permission yet you allow my details to remain i cannot find the chat option why you make it difficult to leave please delete my details immediatly and credit card details
james
07-10-2014 11:19
Hi @Anonymous User ,
Thanks for getting in touch.
We have sent you an email regarding this issue.
If you have any further questions please feel free to get back in touch.
Many Thanks,
Karl
NOW TV Team
20-01-2016 21:11
hi,
i also would like to delete my accounts permanently. my subscriptions have been cancelled for a few months now but i want to now delete the account as i do not want my personal details on there at all.
20-01-2016 21:34
Hi @Anonymous User
Thanks for your post and welcome to the forum. Live Chat can sort this for you. Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat & Email options (8am - Midnight).
Hope this helps
08-06-2018 3:26
Dear Customer Service,
I want to request a removal of my account on your website, as I won’t be using it anymore.
Thanks in advance to confirm me the removal of my account
Kind regards,
[Ys]
13-03-2015 11:12
13-03-2015 11:25
13-03-2015 11:25
@Anonymous User if you visit My Account (top right) you should see your current passes. Just cancel any you don't want to renew. You will still be able to watch them for the rest of this paid for month.