20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
08-12-2012 19:53
08-12-2012 20:18
15-09-2019 14:44
I am in the same position as this person and want all of my details completely erased, including my card details. Whatever the steps are that are required please advise. Simply cancelling auto renew is not sufficient.
16-09-2019 7:34 - edited 16-09-2019 7:37
@Anonymous User
Almost unbelievably, I have anticipated your request in the posting three above yours, now on the previous page.
Just follow the instructions given there.
10-12-2020 24:30
Can you help
me i wanna permanently delete my account from Nowtv please i am not happy with it
10-12-2020 8:17
@Anonymous User @Anonymous User
Drop Now TV an email
10-12-2020 8:19
10-12-2020 11:16
@Anonymous User
It is literally in the post up from yours........
18-08-2021 20:50 - edited 18-08-2021 20:54
Hi
Could you please help me
Today my Granddaughter accidently pushed a button on my nowtv remote that accidently resulted in my paying :
£9.99 sports day membership
£5.00 Boost
Total payment £14.99
I cancelled the boost immediately but cannot cancel the sports day membership which I have not activated. Could you please arrange for my account to be refunded £14.99 and thereafter could you please remove my Visa debit card details
Please help
18-08-2021 21:05
@Anonymous User
This is a customer forum, so the any chance of a refund will have to be discussed directly via NOW.
You have either live chat by “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint
Or email customer support. Address in below picture.