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Char-A
NOW TV Team (Retired)

Re: Removing payment card details?

@AddoAlbo - Not a problem. This has been done for you.

 

Char

NOW TV Team

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Re: Removing payment card details?

please remove my payment card detials and cancel my supscription ASAP please

Regards

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Henrik-B
NOW TV Team (Retired)

Re: Removing payment card details?

Hi marianwalker123,

 

Thanks for your post.

 

I have sent you a private message about this.

 

Kind regards,

 

Henrik

NOW TV Team

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dainius
Advocate

Re: Removing payment card details?

Removing my payment card details

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Community Manager
Community Manager

Re: Removing payment card details?

Hi Dainius,

 

Thanks for posting.

 

So we can do this for you please sign in your account and go to help from here use the contact us page and send us a message, this way we can access your account details.

 

Thanks

 

Simon

NOW TV Team

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cookigi235
Advocate

Re: how to remove debit/credit bank card .??

Hey

 

I want to remove my credit card details aswell how do you do this?

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Char-A
NOW TV Team (Retired)

Re: how to remove debit/credit bank card .??

@cookigi235 please check your inbox so we can grab your account details to do this.

 

Thanks a lot.

 

Char

NOW TV Team

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jacqueline16
Advocate

Re: Removing payment card details?

I have been in touch  talk on line and was told I could delete my details regarding my credit card immediately I had registered. I have tried desparately to find out how to do this and can't - what am I missing?

I bought the box from John Lewis and was told there were no charges - why did I have to give my CC details when I only want the NOWTV for free channels and BBC IPLAYER.

Having been forced to give them to get registered and receive the programmes I now want to delete my cc details how do I do this.

I do have a trnscript of the on line conversation whereby I was informed this could be done.

Thank you someone for your help here.

 

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Re: Removing payment card details?

It is also a feature of the Roku boxes. You must give payment details to Roku before the box can be set up at all.
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jacqueline16
Advocate

Re: Removing payment card details?

That is fine however, I was told I could remove my details - how do I do this and why should my cc details be requested if I don't wish to use it.

I repeat how can I remove my credit card details and just use BBC Iplayer only

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