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Observer

Re: closing account FULLY

Hello,

 

Can you please close my account fully and permanently remove my details from your records?  I have no active passes on the account.

 

Let me know if you need any additional detail.

 

Thanks

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NOW TV Team (Retired)

Re: closing account FULLY

Hi @Bradley6

 

Thanks for your post.

 

I'll get this looked into and will email you shortly.

 

Birgit

NOW TV Team

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Advocate

closing accounts

Hi, I believe somebody has used both my email addresses to sign up to Now TV and I would like to cancel their registration in order to create my own. Thank you.
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Legend 5
Legend 5

Re: closing accounts

Hi @Leahx

 

Thanks for your post and welcome to the forum.  You need to head to Live Chat to sort this.  Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat & Email options (8am - Midnight).

 

Hope this helpsSmiley Happy

Please click on Thanks if I've helped.
I'm a Community Contributor not staff, therefore I can help with issues about the service, but not account related issues.
If it solves the problem, please mark it as an accepted solution to help other members.
Thanks!
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Observer

Re: closing account FULLY

How do I close the account completely 

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NOW TV Team (Retired)

Re: closing account FULLY

Hi @Loz1

 

Since this is an account related issue, I'll send you an email shortly.

 

Birgit

NOW TV Team

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Observer

Re: cancel/delete account?

How do I completely delete and deactivate my account?

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Observer

Re: cancel/delete account?

Incidentally, NowTV would retain more subscribers if they allowed us to delete the payment details when not required for a purchase. In the current cyber-risk environment, most of us are wary of online fraud and data leaks.  You lose a hell of a lot of goodwill by appearing to be deceitful and untrustworthy by not allowing the deletion.

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NOW TV Team (Retired)

Re: cancel/delete account?

Hi @hg58

 

Thanks for posting, sorry to hear you wish to leave the service. I will need to look into your account. Keep an eye out for an e-mail.

 

Cheers

Ranj

NOW TV Team

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Observer

Re: I want to delete my account please

Hi

Please I want to delete all information in my account.

Thanks.

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