cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

How can I close my account and remove my details? I don't want my details to be stored after trial

Hi,

How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.

 

Thanks

1,571 REPLIES 1,571
Anonymous User
Not applicable

Hi @Anonymous User 

 

Thanks for your post.

 

We're unable to fully close NOW TV accounts, but we're happy to remove all of your resgistered card details to ensure your account is clear from any payment methods.

 

This also means that any offers, promotions or active subscriptons tied to your account will be cancelled.

 

If you'd still like this completed, let us know and we'll help you further.

 

Thanks,

Steve

NOW TV Team 

Anonymous User
Not applicable

please cancel my account too

Anonymous User
Not applicable

Hi @Anonymous User 

 

Thank you for posting. I am sorry to hear this but as it is an account based query I will send you an e-mail shortly.

Keep an eye out on your account.

 

Thanks

Ranj

NOW TV Team

Anonymous User
Not applicable

Hi could iplase have a number tcall to hav my account closed please

Anonymous User
Not applicable

Hi

 

can you fully close my accoun too. i no longer use the service 

 

thanks

Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

Thanks for posting.

 

We'll take a look at your account then send you an email shortly.

 

Thanks

 

Simon

NOW TV Team

Anonymous User
Not applicable

Please close my Nowtv account.

 

I have been a customer for many years but for some reason my payments are now declined and then i get an email saying that i have raised a payment dispute with my bank! I have not.

 

Please close my account.

Anonymous User
Not applicable
I want to fully close my account not happy
Anonymous User
Not applicable

Hi @Anonymous User,

 

Sorry to hear you wish to close your account.

 

I have sent you an email regarding this as it is an account related manner.

 

Hope that helps.

 

Rich

The NOW TV Team

Anonymous User
Not applicable

Hi 

 

Please can you close my account fully.

 

Thanks