Can you please say how long the original pass was set to run for?
And also describe the steps that you took to make sure auto renew was off?
There are four steps to Cancel, and unless you take all four, you aren’t cancelled.
Under GDPR’s Right to be Forgotton, I wish to fully delete my account. How do I do this please?
Also, under GDPR, I’d like to request all the data you hold on me. Please direct me to where I can request this.
Finally, please give me the contact details for your GDPR officer.