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Re: Removing payment card details?

@Alisonzoe 

 

Almost unbelievably, I have anticipated your request in the posting above yours.

 

Just follow the instructions given there.


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Re: Hi paddles Thanks for getting in touch with your query....

I am in the same position as this person and want all of my details completely erased, including my card details. Whatever the steps are that are required please advise. Simply cancelling auto renew is not sufficient.

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Re: Hi paddles Thanks for getting in touch with your query....

@525353452523453 

 

Almost unbelievably, I have anticipated your request in the posting three above yours, now on the previous page.

 

Just follow the instructions given there.


If my posting answered your question, please click ‘Accept Answer’
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
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Advocate

Re: How do I delete my account?

I'd like to delete my account as I've got a now tv account with no passes and dont use it please  email [email removed] thank you 

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Re: How do I delete my account?

@Helena345 

 

https://community.nowtv.com/t5/Account-Billing/How-can-I-close-my-account-and-remove-my-details-I-do...


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Advocate

Re: Removing payment card details?

Can I please cancel my passes and stop taking money out of my bank. I haven't used it for a long time

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Re: Removing payment card details?

Hi @Suefaulk 

 

You cancel your passes for yourself by going to My Account/Passes & vouchers, and cancelling each one in turn.

 

For each, make sure you get right through the four cancel steps, and check afterwards that there is no future payment date still set on the Pass.

 

If there is, you haven’t quite managed to cancel it; have another go.


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Advocate

Re: Removing payment card details?

How can I remove my payment details

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Re: Removing payment card details?

@Suefaulk 

 

I have answered this six times on the last two pages, including here.

 

I don’t blame you for not looking at all 150 pages, though 😜


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Advocate

Re: How can I close my account and remove my details? I don't want my details to be stored after tri

I usually only buy week pass for F1 as only sport I watch,recently I bought a month pass as this would cover 4 races,so I thought good value.After the month was over dodgy now TV auto enrolled me onto o monthly subscription! this never happened with week pass.im totally angry with them frustrated that no way to contact them! only there 'DENIAL BOT' that has very limited subgect choices intended to prevent contact and complaints! £33 wasted because of now TVs greed be careful folks.x

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