20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
01-05-2019 18:34
Please can someone how tell me how to delete their account. I see a lot of information to saying click the "Get in touch" button or use "Live chat" but I can't see anything.
01-05-2019 18:47
I need help closing my account too. Can someone please help me?
01-05-2019 20:27 - edited 01-05-2019 20:29
@Anonymous User @Anonymous User and all other wannabe forgottens....
I posted here about that. Nothing to add at present, though you can ignore the Linux references.
Follow the link; and if you like, follow the advice.
08-08-2019 14:53
contact your card supplier and put a stop on payments and let them get any refunds
08-08-2019 17:53 - edited 08-08-2019 17:55
@Anonymous User
Yes, but nobody here is asking for a refund; they want their accounts deleted, which is a whole different ball game.
And you can get Chargeback on credit cards, as a right, and some banks and building societies do it on debit cards also, but by no means all.
But anyone who requests a Chargeback will have to detail the circumstances; and I’m still waiting to see an example where NowTV have genuinely taken an unauthorised payment from someone.
Not that it couldn’t possibly happen of course; just that I haven’t seen the burden of proving it successfully shouldered yet.
Stick around, and follow some of the ‘Unauthorised Payment taken’ threads, and see how many of them you think could have NowTV bang to rights....
08-11-2020 13:48
As previously stated, I have been Forced to take early retirement from work, to become My wifes Full Time carer, as she is severely Disabled.
Due to our lack of finances, my Daughters have purchased a Sky mini box, for our Grand Childrens bedroom, Where we had the Now TV box.
Because Our finances are in such a Poor condition.
We plead for you to cancel our contracts for:
Now TV
ITV Hub
And any other commitments
I did not know before, but have been told, that in the "Small print" that when we look this on, it was for 12 months.
Kindest Regards
David Smith
08-11-2020 15:10
@Anonymous User
Sorry to hear the state of affairs you are in and hopefully you can pull through it.
This is only a customer forum so getting your Now Tv account resolved won’t happen on here.
As for other services such as ITV you have to contact them directly, Now Tv can only sort out Now Tv itself.
My recommendation for you is to head onto Live chat to get your Now Tv account resolved.
https://help.nowtv.com/article/how-to-submit-a-complaint
Make sure to click “chat to an advisor”
Either that or fill this form out.
https://help.nowtv.com/complaints/tv
15-06-2022 10:20
Please delete my card details
16-06-2022 10:41 - edited 16-06-2022 10:41
Who are you asking to do this?
We are only customers like you here.
You will have to contact Now to get this done; how you contact them is explained ad nauseam in various postings higher up in this thread.
07-03-2023 18:13
Please delete my account