20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
01-05-2017 18:25 - edited 01-05-2017 18:28
Hi @Anonymous User,
For security reasons, all 'account' related issues (such as, NOW TV account removal/closure, card details removal and refunds) are subject to the Data Protection Act, which means it's more appropriate for you to directly contact a NOW TV representative rather than asking one of them (or somebody who may be posing as one of them) to contact you!
You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Cheers
03-05-2017 17:39
03-05-2017 17:52
@Anonymous User wrote:
So how can i close deffinetli my account!!!
Please refer to my post above @Anonymous User...
04-05-2017 11:02
04-05-2017 13:44
@Anonymous User
To get this resolved ASAP, you should contact live chat as they can access your account.
https://help.nowtv.com/article/how-to-use-my-account
Click the link and select "contact us" at the bottom. Then select "live chat".
Best on a PC/Mac.
04-05-2017 13:43
@Anonymous User To get this resolved ASAP, you should contact live chat as they can access your account.
https://help.nowtv.com/article/how-to-use-my-account
Click the link and select "contact us" at the bottom. Then select "live chat".
Best on a PC/Mac. 🙂
04-05-2017 15:23
I don't want my details on now tv anymore and I want to cancel my account so could you please do this for me so i'm not charged any longer
04-05-2017 15:36
@Anonymous User Please see SeeMoreDigital's post above. 🙂
06-05-2017 21:53