May i ask what is your data retention policy . I havent been a SKY customer in over 5 years and today when trying to set up a Now Tv account I am being told I have a Sky username already.I could not register with same email address and new username.I had to retrieve login details of old sky account which i closed over 5 years ago ! sky clearly kept my data for over 5 years,that's not the definition of "short period of time" .
I would like my old username to be changed asap.Please advise as to how this can be done smoothly and also explain why my data was held and old account kept in your records for so long.
I Googled how to see Game of Thrones.
It said that it is available through NowTV
I subscribed for 6 months. £25 was taken from my account promptly.
However, Game of Thrones is not accessible either to my laptop or to my YouView box which is my preferred delivery option.
Please may I have my money back. Your service does not perform as described.
Within my account area there appear to be no options for cancellation or refund.
I tried to access LiveChat but that does not appear to exist.
It said that it is available through NowTV...... However, Game of Thrones is not accessible either to my laptop or to my YouView box which is my preferred delivery option.
According to this How to watch Game of Thrones on NOW TV link. All the episodes are available until Monday 13 June.