cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Re: Deleting Credit card details

pl

@Anonymous User wrote:

Hi @Anonymous User 

 

Thanks for posting, Sorry to hear this. I will send you an e-mail very shortly. Please keep an eye out on your account.

 

Thanks

Ranj

NOW TV Team


Tags (1)
0 Thanks
Reply
Simon-J
Community Manager
Community Manager

Re: Removing payment card details?

Hi @Anonymous User,

 

Canceling your pass is simple - just go to "My account > Passes > Cancel pass" - Regarding removing your card details we'll send you an email shortly.

 

Thanks

 

Simon

NOW TV Team

0 Thanks
Reply
Anonymous User
Not applicable

Re: Removing payment card details?

Simon-J, if it is not too much trouble can I also recieve an e-mail showing me steps to erase my payment card details from this account?

 

Thank you.

0 Thanks
Reply
Anonymous User
Not applicable

Re: Removing payment card details?

Hi @Anonymous User

 

Thanks for your post.

 

I have emailed you directly regarding your card.

 

Thanks

 

Sue

NOW TV Team

0 Thanks
Reply
Anonymous User
Not applicable

Re: How can I close my account and remove my details? I don't want my details to be stored after tri

I want to cancel my account but can find out where to do it
0 Thanks
Reply
Anonymous User
Not applicable

Re: How can I close my account and remove my details? I don't want my details to be stored after tri

Hi, i also would like to delete my account (card details etc) ive got a different package with a different company now, so if i could have some help with this that would be great

0 Thanks
Reply
Karl-F
Community Manager
Community Manager

Re: How can I close my account and remove my details? I don't want my details to be stored after tri

Hi @Anonymous User, 

 

Thanks for getting in touch. 

 

I have sent you an email in regards to your query. 

 

Thanks, 

 

Karl

NOW TV Team

0 Thanks
Reply
Karl-F
Community Manager
Community Manager

Re: How can I close my account and remove my details? I don't want my details to be stored after tri

Hi @Anonymous User, 

 

Thanks for your post. 

 

I have sent you an email. 

 

Thanks, 

 

Karl

NOW TV Team

0 Thanks
Reply
Anonymous User
Not applicable

Re: Removing payment card details?

Hi there

 

I too want to remove my card details - I dont want auto renewals and things I just want to be able to buy the packs I want as and when so how can I remove these from my account?

0 Thanks
Reply
Anonymous User
Not applicable

Re: Removing payment card details?

@Anonymous User

 

Card details are a requirement for your account to work so removing details will kill everything.

 

If you go to My Account/My Passes you can insure that no further payments are taken.

 

I only use vouchers and have never had a problem with payments being taken.