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Anonymous User
Not applicable
20-11-2012 21:35
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How can I close my account and remove my details? I don't want my details to be stored after trial
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
1,571 REPLIES 1,571
Anonymous User
Not applicable
14-08-2019 20:09
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can I just have a phone number to cancel? The ‘help’ page is just taking me round in circles and every link on this thread is useless.
just a phone number so I can cancel how hard is that?
RoyB
Legend
16-08-2019 15:36
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@Anonymous User
You can cancel passes for yourself under My Account/Passes & Vouchers.
Just make sure, when you cancel, that you go through all four screens, and check afterwards that the Pass does indeed show as Cancelled, with no upcoming payment scheduled.
Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
This week, I are genrally been watching epsidoes on my Sasmung TV
This week, I are genrally been watching epsidoes on my Sasmung TV
RoyB
Legend
16-08-2019 15:32
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Thanks.
That answer may be old, but the question is still being repeatedly asked today.
It would be great if there was once again an official NowTV answer we could point people to.
Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
This week, I are genrally been watching epsidoes on my Sasmung TV
This week, I are genrally been watching epsidoes on my Sasmung TV
Anonymous User
Not applicable
18-12-2012 17:36
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i wanna delete my account
Anonymous User
Not applicable
18-12-2012 17:52
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Hi pauldaniels3005,
Cheers for your post.
We are sorry you are thinking of leaving us?!
Could you give us any feedback as to how we could improve the service for you?
Click here for a post to help you cancel your subscription.
We look forward to your feedback.
Char
NOW TV Team
Anonymous User
Not applicable
21-12-2012 18:05
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Dear Now TV,
I have been looking in your forum community for instructions to delete my account. However I have only found the instructions to cease auto-renewing my subscription. Please would you provide me with the way to delete my information from your system. Or if not, would you please remove my data from your system from your end.
Please do this without delay.
Thank-you,
Jon.
Anonymous User
Not applicable
21-12-2012 18:14
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Hi Jontywhite.
Thanks for contacting us,
Sorry to hear you are leaving us. The answer to your request can be found here.
Kind Regards
Adrian
NOW TV Team
Joanna
Observer
06-02-2022 10:28
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Good Morning,
I also wish to delete my account but the link you're providing for other users doesn't let me get any answer.
This is the message I'm getting: You do not have sufficient privileges for this resource or its parent to perform this action.
Click your browser's Back button to continue.
Hope you can advise, Joanna.
RoyB
Legend
06-02-2022 11:05
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Which link exactly?
The earlier part of the thread is stuffed with links that are old, no longer go where they did, or never did go to where you are looking for 😢
Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
This week, I are genrally been watching epsidoes on my Sasmung TV
This week, I are genrally been watching epsidoes on my Sasmung TV
Joanna
Observer
06-02-2022 10:28
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Good Morning,
I also wish to delete my account but the link you're providing for other users doesn't let me get any answer.
This is the message I'm getting: You do not have sufficient privileges for this resource or its parent to perform this action.
Click your browser's Back button to continue.
Hope you can advise, Joanna.
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