20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
25-08-2016 14:03
Hi @Anonymous User,
Thanks for posting.
We'll pick that up for you and send you an email once this has been done. Just so you know once this has been done you will not be able to use your NOW TV account again unless you choose buy a pass and resubmit card details.
Thanks
Simon
NOW TV Team
19-08-2013 20:42
I would like my card details removing straight away, they are my details on somebody else's account and I don't want them to be used. PLease reply ASAP.
20-08-2013 13:28
Good afternoon jakeharmby,
Not a problem at all, we'd love to help you resolve this.
As this is account related we will need the account holder to contact us directly.
We look forward to hearing from you.
Char
NOW TV Team
09-11-2013 18:18
1 - How do I remove my card details?
2 - To stop my card being charged do I need to turn off just auto renewal or do I actually have to disable my movies pass?
3 - I signed up through the £10 xbox promotion, when I have watched 90 mins, how long do I have to wait to recieve my gift card?
Thanks
13-11-2013 12:07
Hey @Anonymous User
1 - We can do that for you if you'd like.
Just let us know so we can talk to you privately discussing your personal account details.
2- Turn off Auto Renew as this cancels your functioning account.
3- You'll receive an email regarding your £10 within 30 days of registration completion.
Hope this helps with your questions.
Char
NOW TV Team
13-11-2013 19:32
Could I have my card details removed please?
13-11-2013 19:49
Hi Hazzaahh,
Thanks for your post.
I have sent you a Private Message about your issue.
Kind regards,
Henrik
NOW TV Team
28-07-2014 21:23
Hi there,
I would like to remove my bank card from my Now TV account for security reasons.
Please could you get back to me
regards
Joel
28-07-2014 21:26
Hi Joel,
Thanks for your post.
Could you please contact our Live Chat team here so they can look into this for you?
Thanks,
Sabrina
NOW TV Team
02-11-2016 19:38
Where can we get a copy of NOW TV's data retention and destruction policy.
Many thanks
D Price