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Anonymous User · ‎25-01-2021

Hi I'm just let me know please I want to cancel now tv boost is me Account. And I don't want Charge me 3.00 Please cancel it and you cant returned back the all 3 mouths charge me 3.00 Pound get the back Please.

gavs82008 · ‎25-01-2021

@Anonymous User

This is a customer forum, so no-one here will be able to give you a refund.

You are best to get in touch with Now TV directly to sort it out.

Did you take a trial of the HD Boost pass and forget to cancel it?

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

gavs82008 · ‎25-01-2021

@Anonymous User

This is a customer forum, so no-one here will be able to give you a refund.

You are best to get in touch with Now TV directly to sort it out.

Did you take a trial of the HD Boost pass and forget to cancel it?

FYI that I do not work for NOW, just a NOW customer trying to help

Anonymous User · ‎25-01-2021

where you can communicate with customer service now tv, do you know any email, thank you

gavs82008 · ‎25-01-2021

@Anonymous User

Sure this link will take you to live chat. Just make sure to click “chat online” within the green box.

https://help.nowtv.com/article/how-to-submit-a-complaint

Alternatively the email address for customer service is in the below picture.

FYI that I do not work for NOW, just a NOW customer trying to help

gavs82008 · ‎25-01-2021

@Anonymous User

Did you manage to get it resolved?

If not I can supply some links for you to get in touch with staff.

FYI that I do not work for NOW, just a NOW customer trying to help