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Anonymous User
Not applicable

‎01-11-2022 10:18

Hi I just taken advantage of an offer on now TV, made the payment online, discovered this morning th

Hi I just taken advantage of an offer on now TV, made the payment online, discovered this morning that I can't download the app onto my Smart TV as suggested in the blurb. Can I cancel?

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3 REPLIES 3
gavs82008
Legend 5
Legend 5

‎01-11-2022 10:28

@Anonymous User 

Posted on your other thread. 

https://community.nowtv.com/t5/Mobile/Hi-just-bought-NOW-TV-on-an-offer-online-discovered-this-morning/m-p/591579#M5140

FYI that I do not work for NOW, just a NOW customer trying to help
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Anonymous User
Not applicable

‎01-11-2022 14:07

In response to gavs82008's comment

anyone know how I cancel?

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RoyB
Legend

‎06-11-2022 22:31

In response to Anonymous User's comment

@Anonymous User 

My Account/Manage Account/Now Memberships and cancel any you don’t want. If within 7 days of setup and you were offered a trial, it won’t cost you anything.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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