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alexsings
Mentor

Have purchased Entertainment membership when I meant to purchase Movies - please help

Trying to access on here has been dreadful but after a long day and bad eyes, I meant to add Movies for 1 month but added entertainment. Can someone help me change this. I have just ordered just now. Thank you. 

1 Solution
gavs82008
Legend 5
Legend 5

@alexsings 

No-one on here can change it. As this is a forum used for and by customers only.

Jump onto live chat and hopefully staff can help you. Make sure you click “chat online” within the green box, don’t hit “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help

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2 Replies
gavs82008
Legend 5
Legend 5

@alexsings 

No-one on here can change it. As this is a forum used for and by customers only.

Jump onto live chat and hopefully staff can help you. Make sure you click “chat online” within the green box, don’t hit “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
alexsings
Mentor

All sorted. Thank you for the help!