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Anonymous User
Not applicable

Hacked

Myself and my family use our phones and laptops to watch now tv. Recently a Roku device has been using my account and its none of us. Obviously I cant remove the device because now tv have removed the option to remove device.
I have changed my email and password and the roku device is still accessing my account.
What do I do?

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Have a read of this NOW help article, where there is a section how to force a logout of all devices connected to your account.

 

https://help.nowtv.com/article/tips-to-help-you-keep-your-account-secure