HELP

[Rach1981]

Where can I find the contact info so I can speak to a human ? 

[gavs82008 · Accepted solution]

@Rach1981 

This for TV or broadband? 

If its TV memberships, you can't call a number to speak on the phone. This is via live chat or email only. 

See my signature below for ways to get in touch. 

[Rach1981]

Thank you, I have gone though the complaints and feedback forms, so hopefully someone will be in touch ! 

[Ebs1]

Broadband

[NickytheGreat]

How do I get help from an official now TV manager / senior staff please. I spent 1 hour on the phone to customer service team and was placed on hold for the woman never to return she was rude and abusive and was clearly at home drinking whilst interacting with me. The call was interrupted several times by a third person in the agents company, and I've still not resolved my issues 

[gavs82008]

@NickytheGreat 

It won’t be through here I’m afraid, any broadband issues will be directed via the broadband team. All I can say is to keep trying and don’t give up until you get it sorted.