Hi, any help or advice would be most welcome. A movie pass was purchased on my account last week by someone accessing my account fraudulently. I immediately deleted the device (xbox- we dont even know anyone that owns one) and changed the account password, made contact with the bank to cancel the card. The following day the decide accessed my account again, so again I deleted the device and changed the password again. The same user has since accessed the account again, I have deleted the device again. I have contacted Now TV via Twitter and via the complaints form but can not seem to get any response. I've searched everywhere on the website but nothing. Can anyone advise on how this is happening or what to do? To confirm we have not shared out account details with anyone. Thanks.
