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Sv8911
Advocate

Forget devices

Please can someone help. 

I have reset my password in attempt to kick other devices that are signed in off my account. From what I've read, now TV cannot say for sure that this will work and there is no option on my membership to forget devices. 

How can I override this issue? 

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Sv8911 

By going onto live chat and requesting ALL devices to be removed. 

@Tryingtologout 

See this thread 

https://community.nowtv.com/t5/Account-Billing/I-need-to-force-a-log-out/td-p/594554/jump-to/first-u...

FYI that I do not work for NOW, just a NOW customer trying to help
redchiz1
Champion 2

Make the request as @gavs82008 suggested, use the Chat online button near the top of the page here:

https://help.nowtv.com/article/how-to-submit-a-complaint