19-10-2021 11:54
Hello,
I am entitled a refund after my cancellation of my broadband plan. In my account, it says that the money has been paid on the 8th of October. Today it is the 19th and still no money has been received. Bear in mind that I have moved abroad and calling has not been successful. What else can I do?
19-10-2021 11:57
@Anonymous User
Call the broadband team to chase it up.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint: