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Anonymous User
Not applicable

Failure to supply service

My service was promised on 1/2 April but is now delayed until 14th. Is there compensation or help in the meantime as I work from home. 
Why cut off with my previous supplier if they could not cover me?

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

Give the broadband team a call to find out what’s going on. Number in the link below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
redchiz1
Champion 2

There should be compensation payable, see here:

https://help.nowtv.com/article/auto-compensation