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Anonymous User
Not applicable

Failed Payment and new card not charged after update

July payment failed on my account because my debit card expired. I have updated my new card details but the system is not scheduled collect the July payment again.


Do I need to do anything else to make the July payment? 

1 Reply
Legend 5
Legend 5

@Anonymous User 

Give the broadband team a call

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help