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Pheebs672o4
Advocate

Extra charge

I pay for now sport and also boost but I have an extra charge of about £25 coming out of my account tomorrow even though I have paid my now sport and boost this month. 

 

Not sure what it is and can't seem to get hold of anyone to help me figure it out. 

1 Reply
gavs82008
Legend 5
Legend 5

@Pheebs672o4 

Use this link to determine if you have another account with the same payment details. 

https://help.nowtv.com/article/find-an-account

 

Jump onto live chat by clicking "chat online".

https://help.nowtv.com/article/how-to-submit-a-complaint

 

FYI that I do not work for NOW, just a NOW customer trying to help