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Anonymous User
Not applicable

Error when trying to subscribe to sports package

I have previously been a member through my bt package which i no longer have. I try and subscribe to the sports package again but it just say error. I have tried this a few times now and get the same error each time. I just want to subscribe and pay for the sports package. 

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

What's the error message? 

Maybe BT TV still have your NOW account details on their system if you are no longer a BT TV customer and want to subscribe directly with NOW.

If so, perhaps get in touch with BT TV themselves or create a new account with NOW.

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

Or are you still a BT TV customer and want to take advantage of a Sports Offer only available to NOW direct customers and not available to third billing  parties such has BT TV ?