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Anonymous User
Not applicable

‎19-05-2022 17:36

Entertainment package not working

I paid for a month entertainment package, this morning when I went to watch a series it said I haven’t got the package but money was taken from my bank account 

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2 REPLIES 2
Anonymous User
Not applicable

‎19-05-2022 17:38

I also have a email saying it was paid for and on the app it says I’ve got the package but when I go to watch something it says I haven’t got the package and need to pay 

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gavs82008
Legend 5
Legend 5

‎19-05-2022 21:07

@Anonymous User 

What device are you using to watch? 
What are you trying to watch?

 

When you are in the app scroll to the bottom until you see a list of options, go to “your account” and in here you should see what account if any are logged in.

FYI that I do not work for NOW, just a NOW customer trying to help
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