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Email says my broadband will be cheaper but the offer shown is more expensive than my contract

My contract costs £25 per month as I joined with the Fab Fibre discount.

 

I received an email mentioning:

 

Here’s how your broadband package would’ve looked on your monthly bill at the end of your offer before this change:

NOW TV Fab Fibre

 

£18

Line Rental

 

£17.99

Total

 

£35.99

And here’s how your broadband package will now look on your monthly bill when your offer ends:

NOW TV Fab Fibre

 

£32

Line Rental

 

£0

Total

 

£32

 

As it's not clear, does that mean my contract will be more expensive from next month, or will the fee be mantained at £25 per month as it is currently? 

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NOW TV Team
NOW TV Team

Re: Email says my broadband will be cheaper but the offer shown is more expensive than my contract

@MarcoAndAnna 

 

Hello it may be an error. Check your account and bills and payments to see what exactly you will be charged. 

Thanks
Nadine-K
The Now TV Team 🙂
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Scholar

Re: Email says my broadband will be cheaper but the offer shown is more expensive than my contract

Your monthly bill be £25 until you offer ends then they new amount will be £32.

 

Offers usually last 12 months from when you signed up. Note they do renewal/retention deals. So when it runs out call them.

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