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Email received requesting payment

Email received saying entertainment pass soon runs out and payment is due.


However entertainment pass runs out on the 16th of November 


Have they made a mistake or do they automatically remind you a moth early that payment is due

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Legend 5
Legend 5

Re: Email received requesting payment



Why would NowTV do that? You are on an automatically renewing plan.


Where does it want you to make payment?


I would examine this email very carefully, to check if it is genuine or not.

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Re: Email received requesting payment

I has a similar email. Thought it was spam at first. Logged into my account - not via the email  - and they said a payment had been missed. I’m on a one year deal with passes I bought last Black Friday. I simply messaged them and it was sorted within a few days.