cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Duplicate billing

Hello i cant get in touch with now tv via online chat so can anyone tell me how to go about getting a refund on an entertainment pass i have been charged for twice in the same day. Thanks.
1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

If you haven't managed to find nowtv live chat yet on here, then open the link page below and click on the drop down arrow below Anything else to reveal the live chat button.

 

https://help.nowtv.com/get-in-touch/

 

Also if you prefer, you can go to My Account > My Passes on here and under FAQ on the RHS of the screen there should be a topic saying " I think i have been charged incorrectly what should I do".

 

Where if you click on the green drop down arrow it should show a link to a request form, that you can fill in & complete which will then be sent back to nowtv to look into your refund request on your account.