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Anonymous User
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Double payment has been taken this month.

Money got taken on the 9th of under £20 for 3 passes then again today. Why has happened?
1 ACCEPTED SOLUTION
Anonymous User
Not applicable
Ive been charged for the kids pass the entertainment pass and also the sky cinema pass on the 9th and then been charged again today for all 3 of them.

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5 REPLIES 5
SeeMoreDigital
Legend 5
Legend 5

Hi @Anonymous User,

 

When you visit your NOW TV account and access 'View my bills', exactly which subscription services have you been charged for on the 9th of Sep and again (today) on the 19th of Sep?

 

 

Cheers

Anonymous User
Not applicable
Ive been charged for the kids pass the entertainment pass and also the sky cinema pass on the 9th and then been charged again today for all 3 of them.
Anonymous User
Not applicable
Ive been charged for the kids pass the entertainment pass and also the cinema pass on the 9th then ive been charged today for all 3 of them again.
Anonymous User
Not applicable

Ive been charged for the kids pass the entertainment pass and also the cinema pass on the 9th then been charged again today for all 3 of them, thats only 10 days apart.
Anonymous User
Not applicable

Did this get sorted?? Only because iv noticed it happened to me too on several occasions